Horizon dental pure water system

Horizon dental pure water system delivers compliant, safe purified water for all dental procedures. Engineered to strict dental water quality standards, our advanced RO+sterilization solution protects patients, prevents equipment scaling, and ensures reliable performance for clinics of any size. Trusted by dental practices for consistent purity and long-term operational efficiency.

After Sales Service

>>>Installation and maintenance:

A-Free online support:

We test each machine under standard operating conditions before shipment.

For international orders, we offer free online support. Please ensure you have the experience to install and commission the RO system. Detailed installation and operation instructions will also be provided.

B-On-site installation service:

Should you require our technician to perform on-site installation, please provide the specific installation address. We will then calculate the round-trip airfare and associated costs, and provide you with a detailed quotation for confirmation in advance.

>>>After Sales Service:

A-Quality Assurance Commitment:

1. The equipment supplied by our company meets the quality standards stipulated by the state and has complete certificates and licenses.
2.Our company solemnly promises that the equipment provided is brand new, unused, and the latest model currently available.
3.The equipment adopts the latest improved materials and designs.

4.The equipment has no defects in design, materials, or workmanship, or any defects resulting from the seller's actions or negligence.

B- After sales Service System

1. We have a comprehensive after-sales service system covering equipment installation, maintenance, and parts supply.
2. Our service team consists of trained and certified technicians dedicated to technical support.
3. We maintain a fully stocked warehouse of common repair parts to ensure they are readily available when needed.

4. Since our founding, we have kept detailed records for all equipment and users, including original installation, commissioning, and troubleshooting histories. These comprehensive archives support efficient fault diagnosis and ongoing service tracking.

C-Timeliness of after-sales service

General Faults: Immediate telephone support is provided upon receiving a maintenance request.

Complex Faults: On-site repair services are available to ensure equipment is restored to normal operation.